Are you in search of the newest and most innovative Salesforce features and capabilities? Do you feel that you could be making better use of your Salesforce investment? Join us for a day full of exciting Salesforce information and inspiration! Some of the industry’s brightest minds, including us, will be in attendance to learn about the latest Salesforce updates. With over 70 break-out sessions to...
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For Salesforce customers who use Marketing Cloud, you may be aware that as part of your contract, you have a certain number of contacts included. Once you exceed this contact limit, you’ll either need to purchase more contacts or consider a contact archiving strategy. A common question we receive is why in the CRM, do we only have a certain number of contacts, but in...
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** Update 10th March 2021 from Salesforce available from here** We have reversed our decision to end our Data Recovery Service, effective immediately. If you previously relied on this functionality as your fail-safe and/or backup and restore strategy, you can continue to do so. Based on customer feedback, we are pleased to announce that we will pilot Salesforce backup and restore services built natively on...
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We thought we would reflect on the last 12 months and the common pain points new prospects come to us with. Reviewing these pain points, a lot comes down to the fact that they are using Salesforce Sales Cloud as a database rather than a CRM. What are the differences between a database and a CRM you ask? It’s extending beyond the capabilities of just a...
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It’s time, unless you’ve had your head buried in the sand for over a year, you would have heard of the new Salesforce Lightning Experience interface and its definitely time to make the move. Lightning Experience has come a long way since the first release, and the feedback from our clients who have made the switch has been very positive. They are now spending less time doing data entry and...
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After being involved in a number of Salesforce CPQ (Configure, Price, Quote) projects we have been told by our clients it has streamlined their business and sales process. They are able to guide their sales team intuitively through the CPQ interface to upsell, bundle, select, and quote the right product combinations based on very complex product and pricing rules. This has ensured their customers are receiving...
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We are often ask by our clients or even individuals keen to learn about the Salesforce platform where to start on some of the basics of learning Salesforce. Salesforce launched last year their new Trailhead website providing administrators and developers with a set of short online tutorials. What is Lightning Experience and where do I start? The site provide users with short training modules containing all the...
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Finally, a well integrated Salesforce Outlook app that works well with both Outlook Web App (browser based) and Outlook on your desktop (2013 / 2016). No need to install those clunky add-ons in Outlook that tend to disappear at times if your Outlook crashes. We had a chance to test out the Lightning for Salesforce functionality this week, both from within Outlook on the desktop and Outlook Web...
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Location: Melbourne Role: Permanent or Contract Salary Range: Let’s talk, we’re flexible for the right person! Big Data Digital is a young, fresh and dynamic technology and business company. We are everything ‘cloud’! We are looking for a new team player, someone energetic and exceptional that understands the value of making clients happy. Added to this will be the opportunity to use and expand on...
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We’ve had a couple of Salesforce clients recently come to us wanting an efficient way for their customers to pay via their website. One was looking for a once off payment for their memberships and donations, and the other was looking to set up a re-occurring monthly credit card payment for their memberships. Both of these clients are also on Salesforce, looking for data to be fed straight...
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